Food Assistance FAQs
Find Food Near You
- If you are in need, you may visit any of the Food Bank of the Southern Tier’s services or partner agencies for assistance. To find a location closest to you, visit our Food Finder.
- You may call 2-1-1 the lifeline for information on an emergency food provider near you. They will ask you for your zip code to identify organizations serving your neighborhood.
Your First Visit
On your first visit to an emergency food provider, you have the right to be served regardless of proper identification, referral or documentation of need. On future visits, documentation may be required to verify other members of your household and your identity. You will be provided with clear policies and procedures for receiving food by the provider.
What to Expect – Your Rights
As an individual seeking food assistance:
- You have the right to receive food free of charge.
- You are not required to give donations, pay, work, or participate in religious services in order to receive food.
- You have the right to be treated with dignity and respect at all times, and receive food without discrimination against the basis of age, race, family status, gender, disability, religious belief, income or sexual preference.
- You may refuse any food items that do not meet your dietary or religious standards.
- The food you receive will meet the local, state and federal standards for food safety.
- You are not required to provide your Social Security Number in exchange for food.