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Frequently Asked Questions


Can I participate as a team?
Yes! The registration form will prompt you to enter your optional team name at the bottom. If you've already registered, contact Katherine Strawser at kstrawser@feedingamerica.org or 607-796-6061 x4033 to be added to a team.

What time do the rides start?
100 miles Century Ride will start at 7:00 AM
58 miles Bluff Ride will start at 9:00 AM
45 miles Jenny Rhoads Memorial Around the Lake will start at 9:00 AM
16 miles Family Ride will start at 9:30 AM

How many people can be on my team?
There is no team minimum or maximum! Invite as many people as you'd like to join your team.

Can I fundraise as a team? How do team donations work?
Unfortunately, teams cannot create one team fundraising page on everydayhero. However, each team member can create an individual fundraising page and encourage donors to give to multiple members of the same team. Each individual team member has to raise at least $150 to participate.

Who do I make my donation check out to?
Food Bank of the Southern Tier. Thanks!

What is the Food Bank's tax ID number?
Our tax ID number is 20-8808059.

I didn't fundraise $250 in time to get my TDK jersey at the event. Can I fundraise after Tour de Keuka is over?
Yes! Fundraising will be open for a few weeks after Tour de Keuka, and then we'll place the final jersey order. If you fundraise $250 before the final jersey order, you'll still be eligible to receive one.

I see there's a fundraising minimum. Can I still ride if I don't raise that amount?
No, all riders must meet the $150 minimum. $150 provides 450 meals for people struggling with hunger, so it has a huge impact on our community.

Can my child participate and ride with me?
Yes, children of all ages can participate in any ride. Children under 5 years old must ride on or be pulled behind a guardian's bike. Children in trailers or bike carriers do not have to fundraise but will need to register and have a completed waiver. All children and teens under 18 must be accompanied by an adult.

Does my employer's matching gift count towards my fundraising minimum?
No, employer matching gifts do not count toward the fundraising minimum. 

I registered to ride and now I have a conflict. Can you cancel my registration? Do I still have to meet the fundraising minimum?
Registration fees and donations are non-refundable. In the event that you cannot attend, your registration fee would not be refunded but you do not have to continue fundraising (although we would happily accept any donation!)

What happens if there is inclement weather on the day of the ride?
This is a rain or shine event, and there will be no refunds granted. Cyclists assume their own risk if they chose to ride in inclement weather. We ask that all cyclists please use best judgment when deciding whether or not to ride. In the event of thunder or lightning, first seek shelter then call for SAG support to pick you up. The phone number will be provided on ride day.

What happens if I can't finish my ride?
Please call SAG support to pick you up. The phone number will be provided on ride day.

Can I change the route I originally registered for?
Yes. Prior to the event, please notify Katherine Strawser at 607.796.6061 x4033 or email kstrawser@feedingamerica.org as soon as possible. If you would like to change routes the day of the event, please see the registration table for assistance. 

I'm from out of town. Where can I stay and eat?
The Finger Lakes have lots of great restaurants, hotels and things to do! Check our our our Area Information page. The Hammondsport Chamber of CommerceSteuben County Conference & Visitors Bureau, and Keuka Lake Wine Trail also have information on lodging and restaurants.

Can I invite friends and family to cheer me on?
Yes, friends and family are welcome! There are several areas where they can watch you ride. There will also be areas for taking photos at TDK home base.

Will food be available?
Yes, a complimentary catered breakfast and picnic dinner will be provided at TDK home base

Do I need to be able to change my own flat tire?
Assistance is available to fix flat tires. However, being able to change your own tires will prevent you from having to wait for assistance. We will have tires available, but be sure to stop at your local shop and pick up 1-2 inner tubes that are proper size for your bike.


For more information contact:
Katherine Strawser, Community Event Planner
at 607.796.6061 x4033 or email kstrawser@feedingamerica.org

CONTACT US
388 Upper Oakwood Ave.
Elmira, New York 14903

Phone: 607.796.6061
Fax: 607.796.6028
Hours: Mon.-Fri. 8-4

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