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Volunteer Health & Safety Guidelines

As an essential business, our community is relying on us to serve them during this crisis, which is we remain vigilant in our practices and procedures. If any of our employees or volunteers contract COVID-19, our operations would shut down completely (which would devastating). Because of this, we are looking for individuals who can commit to multiple volunteer shifts, to help reduce the total number of visitors coming into the Food Bank.

New Volunteer Safety Guidelines:
We have implemented the following changes at the Food Bank to continue to safely serve our community.

  • Volunteers six years of age and older are welcome to give their time and volunteer with the Food Bank in our warehouse. Volunteers that give their time at our Community Food Distributions should be between the ages of 16 and 65*.
    *Please note: We are suggesting this age range based on CDC guidelines. Volunteers 16 and younger must be accompanied by an adult.
  •  Volunteers must register before each shift through the Food Bank’s website.
  • To reduce the number of visitors on-site, volunteers are encouraged to volunteer for multiple days/shifts.
  • Volunteer shifts are limited to the following:
    • Mondays: Two shifts of ten people
    • Tuesday – Fridays: Two shifts of twenty people
    • Saturday: one shift of ten people
  • Temperature checks will not be required.
  • All volunteers will need to acknowledge the COVID-19 restrictions and watch a virtual training video prior to their shift.
  • Upon arrival, volunteers will be greeted by the Volunteer Coordinator at the front door, who will check each volunteer into VolunteerHub.
  • Each volunteer will be asked basic questions related to COVID-19 that will identify if they meet the requirements to be able to volunteer.
    • Have you knowingly been in close or proximate contact in the past 14 days with anyone who has tested positive for COVID-19 or who has or had symptoms of COVID-19?
    • Have you tested positive for COVID-19 in the past 14 days?
    • Have you experienced any symptoms of COVID-19 in the past 14 days?
  • Volunteers are to wash hands with soap and water before the start of each volunteer shift and after.
  • Upon arrival, you will be greeted by the Volunteer Coordinator in the entrance vestibule and provided with a disposable name tag. Unless you arrived together, no more than two people are allowed in the vestibule with the volunteer coordinator.
  • Upon entry, take a mask. Masks must be worn over mouth and nose for the duration on your volunteer shift. No outside masks are permitted.
  • Volunteers may only use the bathrooms in the volunteer lounge.
  • Volunteers that stay all day will need to take a lunch break off Food Bank property due to social distancing and the removal of the tables in the volunteer lounge.
  • Volunteers that stay all day, must wash their hands, clock out, take lunch, check-in, wash their hands, and start their shift.
  • Food Bank staff will sanitize tools, lockers and other high-touch areas before, during and after each shift.
  • The production room has been redesigned to allow for social distancing and signage has been placed on the floor to show proper social distance.
  • Volunteers should avoid touching their eyes, nose, and mouth with unwashed hands. If they do touch their eyes, nose, and mouth, they must wash their hands with soap and water for at least 20 seconds before returning to work.
  • Gloves must be worn while handling “open” product, such as produce. If you break a glove while working please remove, wash hands and then replace the glove.
  • Volunteers should stay home if they are unwell and showing any of the symptoms of COVID-19, including mild to severe respiratory illness with fever, cough, and difficulty breathing.
  • Volunteers must practice social distancing – no shaking hands, high fives, and no hugging.
  • Volunteers must cover a cough or sneeze with a tissue, then discard the tissue in the trash and wash their hands before returning to work.
  • If you start feeling sick during your volunteer shift, please let a Food Bank employee know and leave the building immediately.
  • The Food Bank reserves the right to ask volunteers to leave if they appear to be ill.

For more information: email
the Volunteer Coordinator
607.796.6061

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