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Volunteer Health & Safety Guidelines

As an essential business, our community is relying on us to serve them during this crisis, which is we remain vigilant in our practices and procedures. If any one of our employees or volunteers contract COVID-19, our operations would shut down completely (which would devastating). Because of this, we are looking for individuals who can commit to multiple volunteer shifts, to help reduce the total number of visitors coming into the Food Bank.

New Volunteer Safety Guidelines:
We have implemented the following changes at the Food Bank to continue to safety serve our community:

  • Volunteers should be between 18-65 years of age.
  • Volunteers must register before the shifts.
  • To reduce the number of visitors on-site, volunteers are encouraged to volunteer for multiple days/shifts.
  • Volunteer shifts are limited to 20 people, two groups of ten, on Mondays, Tuesdays and Thursdays.
  • Agencies are not allowed to volunteer during this time due to their and our safety (Pathways/ARC).
  • Temperature checks will not be required.
  • All volunteers will need to acknowledge the COVID-19 restrictions and watch a virtual training video prior to their shift.
  • Each volunteer will be asked basic questions related to COVID-19 that will identify if they meet the requirements to be able to volunteer.
    • Have you knowingly been in close or proximate contact in the past 14 days with anyone who has tested positive for COVID-19 or who has or had symptoms of COVID-19?
    • Have you tested positive for COVID-19 in the past 14 days?
    • Have you experienced any symptoms of COVID-19 in the past 14 days?
  • Masks are required to be worn during the entire shift and in the building. Masks will be provided by the Food Bank.
  • Volunteers are to wash hands with soap and water before the start of each volunteer shift and after.
  • Upon arrival, volunteers are to go directly into the volunteer lounge and the Volunteer Coordinator will check each volunteer into VolunteerHub.
  • Volunteers may only use the bathrooms in the volunteer lounge.
  • Volunteers that stay all day will need to take a lunch break off Food Bank property due to social distancing and the removal of the tables in the volunteer lounge.
  • Volunteers that stay all day, must wash their hands, clock out, take lunch, check-in, wash their hands, and start their shift.
  • Food Bank staff will sanitize tools, lockers and other high-touch areas before, during and after each shift.
  • The production room has been redesigned to allow for social distancing and signage has been placed on the floor to show proper social distance.
  • Volunteers should avoid touching their eyes, nose, and mouth with unwashed hands. If they do touch their eyes, nose, and mouth, they must wash their hands with soap and water for at least 20 seconds before returning to work.
  • Volunteers should stay home if they are unwell and showing any of the symptoms of COVID-19, including mild to severe respiratory illness with fever, cough, and difficulty breathing.
  • Volunteers must practice social distancing – no shaking hands, high fives, and no hugging.
  • Volunteers must cover a cough or sneeze with a tissue, then discard the tissue in the trash and wash their hands before returning to work.
  • If you start feeling sick during your volunteer shift, please let a Food Bank employee know and leave the building immediately.
  • The Food Bank reserves the right to ask volunteers to leave if they appear to be ill.

For more information: email
the Volunteer Coordinator